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What do I get when
I buy a plan set? |
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What is Adobe®
Portable Document Format (PDF)? |
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Can I purchase a
reverse plan set? |
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Can I purchase the plans
in a CAD file format? |
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Can I
purchase a printed plan set & have it sent by postal mail or
courier? |
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What is
the difference between a CONSTRUCTION plan set & a
STUDY plan set? |
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Can I use the plan set for
construction? |
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I
did not receive any (or some) of the
emails containing the plan sets. What do I do? |
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I want to
make a change to my plan set. What do I do? |
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I have
decided not to use the plan set. Can I get a refund? |
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I lost the electronic
plan set PDF files on my computer. Will you send me a new plan
set? |
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Only
part of the plan prints on a page. Why? |
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I printed
my plan set, but it does not scale properly. Why? |
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I can open &
view my plan set, but I can't print the plan. What can I do? |
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I want to enlarge my plans.
What should I do? |
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What do I get when I buy a plan set?
You
will receive a complete set of drawings in electronic Adobe Acrobat® PDF
file format of the plan you have chosen. The plan set can be viewed on your
computer & printed on a standard printer on either letter or legal sized
paper using Adobe Acrobat® Reader®.
After your on-line purchase,
the plan set is automatically encrypted with your unique transaction number for
copyright protection & then emailed to you. This process normally takes no
more than 5 minutes.
For a complete list of drawings included in the
plan set, please see 
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What is Adobe® Portable Document Format
(PDF)?
Adobe® Portable Document Format (PDF) is the open de facto
standard for electronic document distribution worldwide. Adobe PDF is a
universal file format that preserves all the fonts, formatting, graphics, and
color of any source document, regardless of the application and platform used
to create it. Adobe PDF files are compact and can be shared, viewed, navigated,
and printed exactly as intended by anyone with free Adobe Acrobat®
Reader® software.
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Can I purchase a reverse plan set?
Right
reading reverse plan sets are availlable for an additional $85 CAD through
special order. For more information  with
your request. Be sure to include the plan name & number in your
request.
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Can I purchase the plans in a CAD file
format?
No, plan sets are available as PDF files only.
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Can I purchase a printed plan
set?
Sorry! We do not ship printed plan sets by mail or courier. Plan
sets are available through email in electronic PDF file format only.
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What is the difference between a
CONSTRUCTION plan set & a STUDY plan set?
Both plan set types contain
identical drawings & information, except that:
Study Sets do
NOT include the license to
construct the depicted project.
Study Sets
are stamped with
STUDY SET - NOT FOR
CONSTRUCTION
DO NOT
ISSUE BUILDING PERMIT
Municipal building authorities will not
issue building permits for plans bearing this stamp.
Study Sets cost only $85CAD
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If you purchase the identical CONSTRUCTION plan set within 45 days of the purchase of
the STUDY set, 50% of the cost of the
STUDY set will be refunded
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Can I use the plan set for
construction?
The short answer is YES if you
have puchased a CONSTRUCTION plan set. The long answer
is that any pre-designed construction plans MAY have to
be altered somewhat to conform with your building site conditions, local
building codes, etc. Normally these alterations are of a minor nature &
will require handwritten annotations on or an addendum to the plans. Each
CONSTRUCTION plan set comes with a license to construct
a single unit depicted in the plans. If you wish to construct more than one
unit, you must contact us at
designs@homeconcepts.ca
to make
appropriate arrangements.
For more infomation, please read 
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I did not receive any (or some) of
the emails containing the plan sets. What do I do?
If you received a
message after purchase on our web site that your plan sets were sent, that
indicates the emails containing the plan sets left our server successfully. The
emails are in cyberspace! Check your email again in an hour or so. If they
still have not arrived, contact us at
support@homeconcepts.ca.
If
you received a message after purchase that your plan set(s) were
NOT successfully sent, contact us immediately at
support@homeconcepts.ca.
Please quote the transaction number from your receipt in any correspondence to
us.
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I want to make a change to my plan set. What
do I do?
Home Concepts.does not currently make custom changes to any of
our plan sets. However, the license you received with your plan set allows you
to customize the design to suit your personal preferences. These modifications
are known as DERIVATIVE WORKS and as such retain the
original copyright protection, including resale and duplication. The
modifcations may be made by you, your builder or local architect or designer.
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I have decided not to use the plan set.
Can I get a refund?
No. All our sales are considered final.
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I lost the electronic plan set PDF files on my
computer. Will you send me a new plan set?
No. You were advised on your
purchase receipt to copy the plan set PDF files to floppy disks to avoid the
loss of your plan set. You must repurchase the plan set.
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Only part of the plan prints on a page.
Why?
Ensure you have the proper sized paper. You may have printed a plan
set that requires 8.5 x 14 (legal) paper on letter sized (8.5 x 11) paper. The
paper size is shown at the bottom of the Adobe Acrobat® Reader® window.
When you start the printing process in Adobe Acrobat® Reader®, a print
dialogue box will open. Make sure that the proper paper size is also selected
in your printer's "PROPERTIES" settings.
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I printed my plan set, but it does not
scale properly. Why?
All plans should scale properly. When you start the
printing process in Adobe Acrobat® Reader®, a print dialogue box will
open. Be sure to UNCHECK the check box shown as
SIZE TO FIT - in Acrobat® Reader® 3.0 or
FIT TO PAGE - in Acrobat® Reader® 4.0 or later.
The plans should now print to their intended scale.
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I can open & view my plan set, but I can't
print the plan. What can I do?
If you have an older version of Adobe
Acrobat® Reader® download the latest version & try printing again.
If you still encounter problems, Adobe has an excellent support page on
printing issues that can be found at:
http://www.adobe.com/support/readguide.html. A simple
workaround may be to save your plan set files to floppy disks & print from
a different computer.
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I want to enlarge my plans. What should I
do?
Plans on letter sized paper drawn at 1/8" = 1'-0" can be enlarged to
3/16" = 1'-0" on tabloid sized paper by any photocopying service - just set the
enlargement feature on the photocopier to 150%. Similarlly, plans drawn at
3/16" = 1'-0" can be enlarged to 1/4" = 1'-0" by setting the enlargement
feature to 133%. There are also specialty copying services available that can
reproduce the plans to any scale on any sized paper. Please consult your local
yellow pages.
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